🍌 BananaQueue Terms & Conditions

Part 1: Fees & Payments 💸

  • Slot & DP 🎟️: Your slot was secured by a non-refundable downpayment. No downpayment, no slot. 🚫
  • Assistance Fee 🎫: Our fee is PER TICKET.
  • Full Payment Deadline ⏰: The full balance for the assistance fee must be paid 1 day before the ticket sale. Failure to pay means your slot and DP will be forfeited.❗️

Part 2: The Big Day! 🚀

  • Ticket Cost 💳: You will pay for the full cost of the concert ticket + any platform fees.
  • Payment Method ✨: We highly recommend you pay via QRPH / MAYA. If the ticket price on the link/QR is wrong, you are not required to pay it.
  • 🚨IMPORTANT: We will NEVER ask you to send ticket payments to our personal accounts. All payments go directly to the official ticketing site. 🙅‍♀️
  • Your Role 💪: You are responsible for paying for your ticket on the day via the link or QR we provide.

Part 3: Special Conditions ⭐

  • VISA/MC/AMEX Presale 🏦: We will only send you the official payment link. We will NOT ask for your full card details unless needed for a promo code.
  • Weverse Presale 💜: You must be willing to share your Weverse presale code with us to proceed.

Part 4: Refund Policy 📄

If Ticket is Not Secured, we will refund 60% of our assistance fee.

BUT, NO REFUND will be given if:

  • You log in to your account during the sale & get us blocked.
  • We send the payment link/QR, but you fail to pay in time.
  • A "Ghost Checkout" or platform error happens (this is out of our control).
  • Someone else gets a ticket for you.

Are you our customer right now?

  • Next Step: If you agree on this terms and conditions, you may now fill up our concert ticketing form 😁
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