🍌 Your Ultimate Guide to Bananaqueue's Ticketing Assistance! 🍌

Super excited to help you get those tickets! ✨ Para smooth ang process natin from start to finish, here’s a quick guide on how our ticketing assistance works.

Part 1: Getting Your Slot!

  1. Start with the Form: To begin, just message us the Concert Name you want to avail assistance for. (e.g., "Blackpink Deadline Tour" — no need to add the country or city!).
  2. Secure Your Slot with DP: To finalize your form and officially reserve your slot, you'll need to send a 50% downpayment of the full ticketing assistance fee.
  3. Quick Confirmation: We will confirm your payment within 5-10 minutes after you send proof. If you don't receive a confirmation from us within this time, please send us a follow-up message!
  4. Complete Your Info: Once your DP is confirmed, we'll send over the necessary forms for you to complete: the Ticketing Form and our Terms & Conditions (TNC) Agreement.

All Set & Ready to Wait: Once you've submitted everything, you're all set! All we have to do is wait for the official ticket selling day. We got this! 💪

Part 2: The Big Day - Concert Ticket Selling!

  1. Stay Online & Alert! On the day of the sale, please make sure you are available and online. This is super important!
  2. For Standard Assistance: Wait for the payment link we'll send to your designated chat. You only have 5 minutes to complete the checkout before the link expires!
  3. For BananaVIP Assistance: Get ready to promptly scan the QRPH code that we will show on screen. (Exception: This does not apply if the sale is a VISA/MASTERCARD/AMEX presale.)
  4. Wait for the Go-Signal! After successfully completing your payment, DO NOT access your account yet. Please wait for our confirmation and "go-signal." Once we give the clear, you can log in to your ticketing account to see your shiny new ticket voucher! 🎉

And that's it! Let's get those tickets. If you have any questions, just let me know! 💛